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What we learn about AI, cloud, Web3 and building systems that last.

Every Unanswered Question Is a Customer Who Does Not Come Back: Automating Support Without Losing the Human Touch
Engineering·· 7 min

Every Unanswered Question Is a Customer Who Does Not Come Back: Automating Support Without Losing the Human Touch

In distribution, logistics and retail, customer questions grow faster than the team answering them. What manual support really costs, what should change,…

Cada consulta sin responder es un cliente que no vuelve: cómo automatizar la atención sin perder el toque humano
Engineering·· 7 min

Cada consulta sin responder es un cliente que no vuelve: cómo automatizar la atención sin perder el toque humano

En distribución, logística y retail el volumen de consultas crece más rápido que el equipo que las responde. Qué cuesta atender a mano, qué debería cambiar…

DynamoDB Now Does Vector Search
aws·· 26 min

DynamoDB Now Does Vector Search

On August 5, 2026, AWS made vector search generally available in Amazon DynamoDB.

Steal These 25 Compliance and Security Agent Patterns for AWS
aws·· 33 min

Steal These 25 Compliance and Security Agent Patterns for AWS

The security team got paged at 2am.

25 Workflow Automation and Process Agent Patterns on AWS You Can Steal Right Now
Amazon Web Services·· 27 min

25 Workflow Automation and Process Agent Patterns on AWS You Can Steal Right Now

Originally published on Build With AWS.

25 Internal Knowledge and Productivity Agent Patterns on AWS You Can Steal Right Now
Amazon Web Services·· 22 min

25 Internal Knowledge and Productivity Agent Patterns on AWS You Can Steal Right Now

Finding it was the problem.

Stop Designing AI Agents From Scratch. Steal These 25 Patterns Instead.
Amazon Web Services·· 20 min

Stop Designing AI Agents From Scratch. Steal These 25 Patterns Instead.

It answered questions from a knowledge base, handled basic FAQs, and saved about 15 hours per week.

Nobody Tells You What’s Actually Inside TikTok’s Algorithm. Here It Is on AWS.
Amazon Web Services·· 9 min

Nobody Tells You What’s Actually Inside TikTok’s Algorithm. Here It Is on AWS.

Every time someone opens TikTok, they think they’re browsing videos. They’re not. They’re submitting data points to a ranking system that has been learning

Why Your AI Agent Remembers Everything But Understands Nothing
Engineering·· 15 min

Why Your AI Agent Remembers Everything But Understands Nothing

There is a common failure pattern in enterprise AI agents that goes largely unnoticed until it causes real problems.

S3 Is Not One Service Anymore. Here’s What Changed.
Amazon Web Services·· 58 min

S3 Is Not One Service Anymore. Here’s What Changed.

Twenty years ago AWS launched a service so simple they named it after the premise: just put a file in and get it back out. Today that service holds 500

Hoare Logic for Code and Cloud: What 1969 Computer Science Offers 2026 Engineering
Engineering·· 12 min

Hoare Logic for Code and Cloud: What 1969 Computer Science Offers 2026 Engineering

Consider a function that doubles a positive number:

Designing Multi-Model AI Systems on AWS: Routing, RAG, and Inference Optimization
Engineering·· 9 min

Designing Multi-Model AI Systems on AWS: Routing, RAG, and Inference Optimization

A team I worked with ran their entire product on Claude 3.5 Sonnet. Every request – from simple classification to complex document analysis – hit the same…