Contact centers often face a challenging decision when considering new analytics tools. While the potential benefits of advanced voice analytics and agent performance systems are
LearnDataSci’s 2024 guide to AI courses offers valuable insights that remain practical in 2025. After studying Brendan Martin’s recommendations, I want to share my thoughts
AWS recently launched a tool that makes building AI applications straightforward for businesses. Their Application Builder helps companies create high-quality chatbots and similar tools without
ZirconTech, a global leader in software development and emerging technologies, is thrilled to announce the integration of Naxon Labs, a pioneering neurotechnology company. Effective January
A Large Language Model like ChatGPT might seem impossibly complex. Yet its core is surprisingly basic: two files on a computer. One contains the model’s
The European Union has taken a decisive step in cryptocurrency regulation with the Markets in Crypto-Assets Regulation (MiCA) coming into full effect on December 30,
Dataset Engineering: Building Better AI Models Through Quality Data Quality data forms the bedrock of successful AI models. Even with unlimited computing power and expert
Foundation models power modern AI applications, from chatbots to code assistants. While you don’t need to build these models to use them effectively, understanding their
Web developers exchange data between systems every day. JSON has become our go-to format for this exchange, striking the right balance between readability and efficiency.
Behind every click, stream, and download lies a vast network of technology that most of us rarely think about. When you check your email, shop
Remember when setting up a web application meant provisioning servers, configuring load balancers, and maintaining infrastructure? Those days are fading fast. Serverless architecture has changed
Software teams traditionally follow a clear hierarchy: technical leads make decisions, managers allocate resources, and developers execute the plan. But blockchain technology has sparked a
The recent backdoor incident involving the Solana-web3.js code library serves as a stark reminder of the vulnerabilities that can arise from seemingly small oversights. Hackers
Understanding when to use machine learning (ML) over large language models (LLMs) is crucial for solving specific data challenges. This article explores the practical applications
The intersection of artificial intelligence and misinformation has reached a critical juncture, as highlighted by a recent case that sent shockwaves through the academic and
The recent collapse of the Hawk Tuah memecoin serves as a stark reminder of the risks associated with cryptocurrency projects that lack robust tokenomics. While
At this year’s re:Invent, AWS unveiled SageMaker Lakehouse, a groundbreaking service that promises to revolutionize how organizations manage and access their analytical data. This innovative
The question of what distinguishes a high-performing software engineer from others has intrigued tech leaders and practitioners alike for years. While the answer might seem
