January 2026

If you want to build a production-grade voice agent, there are some things you will need: A way to connect phone networks. Speech-to-text processing. Understanding requests and executing actions. Text-to-speech output. Observability so it’s not a black box. The hard part is not any single component. Managing voice streams, converting speech to text for processing, […]

Your healthcare AI chatbot passed security review. It has Amazon Bedrock guardrails configured to block PII and sensitive medical topics. The web client connects directly to the Bedrock runtime endpoint. Everything works in testing. Then a patient asks: “I’m John Smith, SSN 123–45–6789, and I have stage 4 pancreatic cancer. What are my treatment options?”